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Privacy Policy

How GR Group of Solar collects, uses, shares and protects your personal data across our website and partner app.

Last updated: 21 October 2026

This policy explains what personal data we handle when you use the GR Group of Solar website (www.grgroupsolar.com) and our partner mobile app, and the choices you have. It covers visitors who contact us or request a quote, and partners who use the partner app.

Who we are

GR Group of Solar (GR Group of Solar) is a solar sales, installation and service business based in Rajasthan, India. We are the data controller for the information described here.

What we collect

From the website forms (contact, quote and partner-application forms), when you choose to submit them:

  • Your name, phone number and (optionally) email address
  • Your city or district
  • Quote details you provide — such as property type, approximate monthly electricity bill, roof area, system type and any message
  • For partner applications: whether you have prior experience, and a referrer's franchise code or senior's name if you enter one

From the partner app, for approved partners:

  • Name, phone number and city
  • Franchise (referral) code
  • Referrer and team/referral structure (who referred whom)
  • Commission and payout records entered by GR Group (and any direct-sale commission claim a partner submits)
  • Login credentials for the partner account (managed by our authentication provider — see “Who processes your data”)

What we do NOT collect

  • No advertising or ad-targeting data; we do not show third-party ads.
  • No third-party analytics or crash-reporting SDKs in the app.
  • No location or GPS data.
  • No access to your device contacts.
  • No payment card or bank-account details. The partner fee is paid directly to GR Group outside the app and website (for example by UPI or bank transfer), so no card data passes through our systems.

How we use your data

  • To respond to your enquiry, prepare a quote and arrange a site survey
  • To review and manage partner applications and partner accounts
  • To record and track commissions and payouts for partners
  • To contact you about your request or your partnership
  • To operate, secure and improve the website and partner app

Who processes your data

We use Supabase to host our database and to manage partner-account authentication (login). Your data is stored in that database on our behalf.

WhatsApp is only opened by your own action — for example when you tap a “WhatsApp us” link — to start a chat with us. We do not send your data to WhatsApp in the background.

Sharing inside the partner network

A partner can see only their own referred network in the partner app — the people who signed up using that partner's franchise code. For those people a partner can see details such as name, city, join date and status; contact details such as phone number are limited to a partner's direct referrals.

Partners cannot see other partners' networks, and we do not sell or rent personal data to anyone.

How long we keep it

We keep personal data for as long as it is needed for the purposes above — for example, while your partner account is active or while we are handling your enquiry — and for a reasonable period afterwards. Some records (such as commission and payout records) may be kept longer where needed for accounting or legal reasons.

How we protect it

Access to personal data is restricted. Partner accounts are protected by a password, partners can see only their own network, and administrative data is accessible only to the GR Group (founder) account. We take reasonable steps to protect data against unauthorised access, but no method of transmission or storage is completely secure.

Your rights

You can ask us to access, correct or delete the personal data we hold about you, and you can withdraw consent to future contact. To make a request, contact us using the details below; we may need to verify your identity before acting on a request.

How to request correction or deletion of your data

To correct your details or delete your account and associated data, contact us:

What is deleted: your account login and profile details (name, phone, city, franchise code and referral links), and personal details in your enquiry or application.

What may be retained: commission and payout records, and transaction-related information, may be kept where needed for accounting or legal purposes, and anonymised or aggregated data that no longer identifies you may be retained.

Children

Our services, website and partner app are intended for adults and are not directed to children under 18. We do not knowingly collect personal data from children. If you believe a child has provided us data, contact us and we will delete it.

Changes to this policy

We may update this policy from time to time. When we do, we will change the “Last updated” date above. Significant changes will be reflected here on this page.

Contact us

For any question about this policy or your data, contact GR Group of Solar:

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